Frequently Asked Questions
Here are some of the common questions from other customers like you. We’d be happy to answer your questions personally; just give us a call at (919) 436-HOME(4663) or send us a note.
About our Inspections
What's included in an inspection?
All of our comprehensive home inspections include a set of items as defined by the North Carolina Home Inspector Licensure Board. You can find the full in the North Carolina Standards of Practice. The things that most differentiate our inspections from other providers include the leading-edge technology we use during the inspections such as drones and infrared, our comprehensive approach to coordinating all the different inspection services you may need, and our follow-up care such as the return visits to validate items from the report that were fixed.
Do I have to be home for the inspection?
How long is a home inspection?
If you recommend a repair, how do I know if the contractor fixed it correctly?
After each of our inspections we recommend you schedule a Repair Validation, which is a return visit where we’ll check on the work performed by your contractor to make sure that the repair was completed properly. If you select a package of services, the cost is greatly reduced or free which is part of our commitment to provide the very best customer service in the area!
Our Tools & Technology
Why do you use infrared during your inspections?
Infrared is a great tool that can help us see anomalies in the temperature of surfaces around the house that could indicate we need to investigate further. Leveraging infrared, and then following up with additional investigation, we have found many active water leaks, electrical connectivity issues, and issues with missing insulation after further investigating which could not have been discovered by a visual inspection without this technology. That’s why we bring it wherever we go!
How do you know if radon mitigation is needed for my home?
How do Drones help in your inspections?
How do you know if mold is present in a home?
If you have a family member who is sensitive to mold, or if someone in your home is experiencing allergy symptoms or breathing issues, we recommend getting a mold sample. Additionally, if you own or are purchasing a home with a history of water leaks or flooding, your home inspector can take a sample and send it to the lab for testing. Our home inspector can take a spot sample of visible mold to determine the type of mold, or we can take a sample of the air to determine airborne mold spore concentrations. We offer a discounted price if you choose to purchase both sampling services.
How can you tell if there is lead or asbestos in my home?
The first indicator of whether or not lead or asbestos is present is the age of the home. Industry experts recommend lead testing on homes built before 1978 if renovations are planned or materials that may contain lead are exposed. Likewise with asbestos, testing is recommended for homes built prior to the 1980s. With the permission of the homeowner, a small sample of the paint or suspected asbestos materials is taken and sent to the lab to determine if lead is present.
Pricing & Payments
How do you determine the price for an inspection?
We keep our pricing simple and easy to understand. We have a base price, which is adjusted for the size of your home. (*We are happy to service any home in the state of North Carolina, but please be aware that a trip charge is applied for homes that are more that 40 miles from our office starting at $75.)
- Comprehensive Inspections offer an in-depth assessment of your home and include a FREE drone inspection of your roof and gutters and a FREE infrared scan of your ceiling and walls. This is the recommended inspection for real estate transactions, and our base price is $400 for homes under 1500 square feet and increasing $25 for each additional 500 square feet after that. We do offer a lower rate of $375 for condos and townhouses under 1000 square feet.
- Annual Home Health Check-ups help you identify issues before they develop into a costly repair, and include coaching to help you stay on top of maintenance and create a prevention plan to save you money and keep your family safe. Our base price is $375 for most homes (price adjusted for size after 1,500 square feet).
- Five-Point Inspections focus on areas of your home most likely to be the cause of needed repairs: Roof, Structure, Electrical, Plumbing, Heating/AC. Our base price is $285 up to 3,500 square feet, then adjusted for the size of the home.
We also offer competitive prices for specific inspections or add-on services, such as Radon Gas Testing, Termite Inspections, Pre-Drywall Inspections, and more. Give us a call at (919) 436-4663 or send us a note for complete pricing information.
When is payment expected?
You can pay your invoice via the link in your confirmation email with a card or bank draft at any time. You can also pay at the inspection appointment with cash or a check. We do ask for payment prior to sending your inspection report. If you prefer to make your payment over the phone, our office staff would be happy to assist.
Do you offer special pricing or promotions?
As a thank you for their service, we proudly offer 10% off the cost of our home inspections for all military and veterans. Please mention you are a veteran in the notes section when scheduling online and we will apply the discount for you. Additionally, if you are using a VA Loan, please select that box in the scheduling form. Please be sure to follow us on Facebook or Instagram for any special promotions!