Frequently Asked Questions
Here are some of the common questions from other customers like you. We’d be happy to answer your questions personally; just give us a call at (919) 436-HOME(4663) or send us a note.
About our Inspections
What's included in an inspection?
All of our comprehensive home inspections include a set of items as defined by the North Carolina Home Inspector Licensure Board. You can find the full in the North Carolina Standards of Practice. The things that most differentiate our inspections from other providers include the leading-edge technology we use during the inspections such as drones and infrared, our comprehensive approach to coordinating all the different inspection services you may need, and our follow-up care such as the return visits to validate items from the report that were fixed.
Do I have to be home for the inspection?
How long is a home inspection?
If you recommend a repair, how do I know if the contractor fixed it correctly?
After each of our inspections we recommend you schedule a Repair Validation, which is a return visit where we’ll check on the work performed by your contractor to make sure that the repair was completed properly. If you select a package of services, the cost is greatly reduced or free which is part of our commitment to provide the very best customer service in the area!
Our Tools & Technology
Why do you use infrared during your inspections?
Ever wonder if there was a major problem lurking behind the walls that are all covered up with insulation and drywall? Infrared is a great tool that can help us see anomalies in the temperature of surfaces around the house that could indicate we need to investigate further. Leveraging infrared, and then following up with additional investigation, we have found many active water leaks, electrical connectivity issues, and issues with missing insulation after further investigating which could not have been discovered by a visual inspection without this technology. That’s why we bring it wherever we go!
How can you tell if there is lead in my home?
How do you know if radon mitigation is needed for my home?
How do Drones help in your inspections?
How do you know if mold is present in a home?
Pricing & Payments
How do you determine the price for an inspection?
We keep our pricing simple and easy to understand. We have a base price, which is adjusted for the size of your home for each 500 square feet above 1,500.
- Comprehensive Inspections offer an in-depth assessment of your home and include a FREE drone inspection of your roof and gutters and a FREE infrared scan of your ceiling and walls. This is the recommended inspection for real estate transactions, and our base price is $350 for smaller condos and townhouses and $375 for most homes (price adjusted for size after 1500 square feet).
- Annual Home Health Check-ups help you identify issues before they develop into a costly repair, and include coaching to help you stay on top of maintenance and create a prevention plan to save you money and keep your family safe. Our base price is $325 for most homes (price adjusted for size after 1,500 square feet).
- Five-Point Inspections focus on areas of your home most likely to be the cause of needed repairs: Roof, Structure, Electrical, Plumbing, Heating/AC. Our base price is $275 up to 4,000 square feet, then adjusted for the size of the home.
We also offer individual prices for specific inspections or add-on services, such as Radon Gas Testing, Termite Inspections, Pre-drywall New Construction Inspections, and more. Give us a call at (919) 436-HOME(4663) or send us a note for complete pricing information.
When is payment expected?
At the inspection appointment, you can pay by cash, check, or credit card through our secure mobile payment processing. You can also pre-pay by check or card online using the link in the electronic invoice that you will receive by email. We do require payment prior to sending your inspection report and doing a report review with you and/or your agent.